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Cozystay, a technology-first, accommodation group with a growing portfolio of hotels, vacation rentals, and resorts under management, announced that it surpassed its total number of 2018 booking by 600% within just the first half of 2019.
“2019 is becoming a breakout year for Cozystay. We officially launched our Vacation Rental Service Standard (VRSS) and are rolling it out to all properties, regardless of whether the property is a vacation rental, hotel or resort,” said Galen Cheng, CEO of Cozystay. “Our vision is to offer our guests the feeling of home, wherever they choose to stay, and provide guests at each of these different categories of accommodation with the same, consistent high level of service. When you visit a Cozystay property – no matter what type, you will know what you can expect.”
The Vancouver-based company leverages technology at every opportunity to streamline the management of its properties, this includes smart-locks, multi-channel customer service and property management. All properties offer safety certification and insurance coverage, professionally furnished properties, a bonded and insured cleaning team, highly trained account managers, as well as high-quality towels, linens and premium luxury mattresses.
The company is also launching an integration with Tujia, China’s biggest short-term property rental company. Chinese travellers seeking rental properties on Tujia will now gain direct booking access to Cozystay branded properties. “This integration will help to increase the number of reservations that these properties receive,” added Cheng.
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